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CUSTOMER SERVICE
The Takis Charalambous Customer
Service Department is always available to the customer disposal
for any issue related to the products delivered. A full-time team
of skillful own technicians or third-party ones will be to the customers’
immediate disposal to meet any issue raised such as:
· Maintenance.
· Repairing Studio Office furniture.
· Upholstery replacement.
· Assemble-Disassemble of Studio Office furniture.
· Office furniture transportation.
· Cleaning chairs, sofas etc.
· Trading of spare parts.
Note: Depending of the guarantee period and/or the nature of the
service inquiry, there might be an additional surcharge imposed.
The
Customer Service can be reached by telephone or email as follows:
Telephone:
+357 22 494086 from 8:00am to 5:30pm – Cyprus Time
Email:
sales@takis.com
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DESIGN
& PLANNING
A full-time team of designers are always available to assist
the client or the project architect/designer in the design and planning
of the furniture layout.
The Studio Office Design Team can combine all the new elements inquired
from Studio Office together with any existing ones to an integral
and homogeneous mixing of all to create an ergonomic workspace.
Print-out plans in 2D or 3D are presented and discussed with the
client until the optimum solution is achieved.
The typical range of the elements covered are as follows:
· The space: All the fixed elements of the
building such as external and internal walls, corridors, columns,
stairwells, doors, windows etc. are implemented in the planning
through a drawing supplied by the client or through on-site measurements.
· The customer's requirements: The client
provides information as to the number of employees which will occupy
the space, their individual or group demands in equipment, type
of communication and contact between specific persons or work teams,
public reception etc.
· The result: All the above are inter-related
harmoniously and offer top individualized solutions to the customer.
The latter will not only fulfill the customer's requirements but
will also promote the tools of his / her professional activity.
A typical sample of the final results can selectively be seen on
the “References” page from this site home page.
Note: Usually the Design & Planning Service by Studio Office
is provided free of charge to all the customers. However, Takis
Charalambous & Co. Ltd reserves the right to issue an invoice
to clients who enjoyed the service but failed to buy their furniture/furnishings/accessories
from Studio Office.
The Studio Office Design Team can be reached by telephone or email
as follows:
Telephone: +357 22 494086 from 8:30am to 5:30pm – Cyprus Time
Email: design@takis.com
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